Privacy Policy
Last Updated: September 24, 2026
Introduction
This Privacy Policy describes how noble-heron ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at noble-heron.com (the "Site") or use our services.
We are committed to protecting your privacy and handling your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us, including:
- Name and contact information (email address)
- Company name and professional details
- Service selection and inquiry details
- Any additional information you choose to share in form submissions or communications
Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To communicate with you about our services and your engagement with us
- To improve our website and service offerings
- To analyze usage patterns and optimize user experience
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you interact with our Site.
You can control cookie preferences through our cookie banner or your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
For more detailed information, please see our Cookies Policy.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When information is no longer needed, we securely delete or anonymize it.
Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent for processing where applicable
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, please contact us at [email protected].
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information is processed and stored in Canada. If you are accessing our Site from outside Canada, please be aware that your information may be transferred to and processed in Canada, where data protection laws may differ from those in your jurisdiction.
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
noble-heron
147 King Street West, Suite 420
Toronto, ON M5H 1J9
Canada
Email: [email protected]